Your privacy is important to us. This Privacy Policy explains how IDN89 collects, uses, stores, and protects your personal information when you use our online casino and sports betting platform. Please read it carefully alongside our Terms & Conditions.
Last Updated: 1 January 2026A high-level summary of IDN89's data commitments. Full details are set out in the sections below.
All data transmitted between your device and the IDN89 platform is encrypted with industry-standard 256-bit SSL technology. Your personal and financial information cannot be intercepted in transit.
IDN89 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used only to operate your account, process payments, and improve our services.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request through our 24/7 support team or by emailing [email protected].
Financial transactions via Touch'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank are processed through PCI-DS compliant payment gateways. IDN89 does not store your full card or banking credentials.
We use cookies solely to maintain your session, remember your preferences, and analyse platform performance. We do not use cookies to track your activity across unrelated third-party websites.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Inactive accounts are subject to our data retention schedule.
IDN89 ("the Platform", "we", "us", "our") operates the online casino and sports betting website accessible at https://idn89.lat ("the Website"). We are committed to protecting the personal data of every individual ("User", "you", "your") who visits, registers on, or interacts with any part of our platform.
This Privacy Policy ("Policy") describes what personal data IDN89 collects, why we collect it, how it is processed and stored, who it may be shared with, and what rights you have over your own information. It applies to all services provided by IDN89, including account registration, deposits, withdrawals, gaming activity, customer support interactions, and communications sent by IDN89.
By registering an account or continuing to use the IDN89 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue your use of the platform and contact us to close your account.
Scope: This Policy applies to personal data collected from users located anywhere, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other regions of Malaysia.
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on personal data — including collection, recording, storage, use, disclosure, or deletion. |
| "Data Controller" | IDN89, as the entity that determines the purposes and means of processing personal data collected through the platform. |
| "Third Party" | Any individual, company, or entity other than you and IDN89, including payment processors, KYC verification providers, and analytics services. |
| "KYC" | Know Your Customer — the regulatory identity verification process applied to users before withdrawal processing. |
| "Cookies" | Small text files placed on your device by the IDN89 website to store session or preference information. |
IDN89 collects only the personal data that is necessary to provide our services, comply with legal and regulatory obligations, and protect the integrity of the platform. The categories of data we collect include:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / Passport / Driver's Licence number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory correspondence |
| Financial Data | Bank account name, e-wallet registered name, transaction history (RM amounts, dates, methods) | Payment processing, withdrawal verification, fraud prevention |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Platform security, fraud detection, performance optimisation |
| Gaming Activity Data | Games played, wagers placed, outcomes, bonus usage, session timestamps | Responsible gambling monitoring, account management, dispute resolution |
| Communications Data | Support chat logs, email correspondence, WhatsApp messages with our team | Quality assurance, dispute resolution, compliance |
Sensitive Data: IDN89 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gambling assessments with your explicit consent.
IDN89 collects personal data through the following means:
IDN89 processes your personal data for the following purposes:
IDN89 processes your personal data on the following legal bases:
IDN89 does not sell your personal data to any third party. We may share your data with selected categories of recipients only where necessary and in accordance with this Policy:
All third-party service providers engaged by IDN89 are required to maintain appropriate technical and organisational security measures and are prohibited from using your personal data for purposes beyond those specified in their service agreements with IDN89.
IDN89 implements a multi-layered security framework designed to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security measures include:
Your Role in Security: While IDN89 takes all reasonable measures to protect your data, you also play an important part. Use a strong, unique password for your IDN89 account, do not share your credentials with anyone, and notify us immediately at [email protected] if you suspect unauthorised access to your account.
IDN89 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Our general retention schedule is as follows:
| Data Type | Retention Period |
|---|---|
| Account and identity records (active accounts) | Duration of account relationship plus 5 years after closure |
| KYC and verification documents | Minimum 5 years following account closure (regulatory requirement) |
| Financial transaction records | Minimum 5 years from date of transaction (AML compliance) |
| Customer support communications | 3 years from the date of the last interaction |
| Technical logs (IP, session data) | Up to 13 months for security and fraud analysis |
| Marketing preferences | Until consent is withdrawn or account is closed |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be used to identify you.
IDN89 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the website. We use the following categories of cookies:
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the IDN89 platform. IDN89 does not use cookies for cross-site behavioural advertising and does not share cookie data with advertising networks.
Subject to applicable law, you have the following rights in relation to the personal data IDN89 holds about you. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We aim to respond to all verified data rights requests within 30 days.
The IDN89 platform may integrate or link to third-party services — such as payment gateways operated by your chosen bank or e-wallet provider — in the course of processing your transactions. Once are redirected to or interact with a third-party service, that party's own privacy policy and data practices govern the handling of any information you provide to them.
IDN89 is not responsible for the privacy practices of third-party services and recommends that you review their privacy policies before submitting personal information. This Policy applies solely to data collected directly by IDN89 through the idn89.lat website and associated platform features.
The IDN89 platform is strictly intended for individuals aged 21 years and above. IDN89 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been submitted by an underage individual, we will promptly close the associated account, void all transactions, and delete the relevant data.
If you believe that an underage individual has registered an account on the IDN89 platform, please contact us immediately at [email protected] so that we may take appropriate action.
IDN89 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, our business operations, or data processing practices. Where changes are material, we will notify registered users via the email address associated with their account or by posting a prominent notice on the platform.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the IDN89 platform following any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to remain informed of how your data is protected.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the IDN89 Data Support team through any of the channels below. We respond to all data-related enquiries within 30 days.
At IDN89, we take data protection seriously — because the trust of our players across Malaysia is the foundation everything else is built on. Questions about how your data is handled? Our support team is here 24/7.
For players aged 21 and above only. IDN89 is intended for entertainment purposes. Please gamble responsibly.